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Zenkai Online • Policy Center

Terms of Service & Community Guidelines

Last Updated: January 12, 2025

Welcome to Zenkai Online. By accessing or using this website, games, avatar systems, Zenkai World, ZTV, forums, and all related services (collectively, the “Service”), you agree to these Terms of Service, our Community Guidelines, and all related policies referenced on this page.

If you do not agree with these Terms, please do not use Zenkai Online or its related services.

About Zenkai Online & Acceptance of Terms

Zenkai Online is a social platform where you can create avatars, play minigames, explore Zenkai World, watch and host livestreams through ZTV, and participate in forums and community events with other users (“Z’ers”).

You must be at least 13 years old to access Zenkai Online. By accessing or using the Service, you represent that you meet this age requirement and that you agree to be bound by these Terms, the Community Guidelines, and all applicable laws.

Avatars & Minigames Forums & Chat Zenkai World ZTV Streaming

Age Requirements & Mature Content

Mature Content Preferences

Use the controls below to choose whether adult-tagged forums, topics, and content are visible on your account. These settings only apply when you are logged in.

You must be at least 18 years old or considered an adult in your country to enable access to adult-only areas.

You must be logged in to configure mature content settings.

Some avatars, forum posts, artwork, or roleplay content on Zenkai Online may be disturbing, intense, or offensive for some users. This can include depictions of extreme violence, gore, graphic injury, or sexual content.

All such content must be contained in areas that are clearly labeled as “Adult” or similarly marked. These spaces are for users who are at least 18 years old or considered an adult in their country or region.

Hide or Show Adult-Tagged Content

If you prefer not to see adult-tagged discussions or imagery, you may adjust your viewing preferences below (when logged in and if the feature is available on your account):

You must be logged in to configure mature content settings.

Customizing Your Zenkai Experience

Zenkai Online offers different ways to browse content and connect with other Z’ers, such as timeline views, lists, or grid layouts. Depending on your account and device, you may be able to:

These options may evolve over time as Zenkai Online adds new UI features and layouts.

Code of Conduct & Community Guidelines

Communities work best when everyone cooperates. Abiding by the rules not only creates a safer environment, it creates a more enjoyable one. While using Zenkai Online, we ask you to treat others with the same respect you wish to receive.

Unless clearly marked as ADULT, all publicly visible content on Zenkai Online should be considered PG-13.

These guidelines apply to usernames, profiles, avatars, faction chats, private messages (where applicable), and all other areas where users may enter text or upload content. Access to Zenkai Online is a privilege, not a right.

General Guidelines

Prohibited Behavior (Account Action May Be Taken)

Based on the severity of an incident, an account may be suspended, locked, or permanently banned for behavior including, but not limited to:

Adult Topic Areas

The following topics are only allowed inside threads, channels, or areas clearly marked as ADULT or equivalent, and never with minors:

User Content & Ownership

You retain ownership of the original artwork, text, avatars, and other content you create and upload to Zenkai Online, subject to any separate licenses or agreements you have made with Zenkai Online or Zenkai Interactive Studios.

By posting or uploading content to the Service, you grant Zenkai Online a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute that content as necessary to operate the Service (for example, showing your avatar, artwork, posts, replies, ZTV VOD thumbnails, and similar content across the site).

Privacy & Data Use

Zenkai Online collects and uses a limited set of information as part of operating the Service. More detailed information is available in the dedicated Privacy Policy.

Information We May Collect

How We Use This Information

This information is used solely to identify, protect, and support the account owner, to administer the Service, and to maintain security and fraud prevention. Zenkai Online does not sell, trade, or share your personal information with unaffiliated third parties for marketing purposes.

Who Can Access Your Information

Access to your personal information is restricted to site administration staff who require it to perform their duties, except for your password, which is stored in encrypted form for your safety. Zenkai Online may disclose personal information:

Prohibited Content (Legal Compliance)

You may not use Zenkai Online to post, upload, or distribute any content that violates the laws of the United States of America or applicable international law. This includes, but is not limited to:

Violations of these rules may result in immediate account termination and may be reported to appropriate legal authorities.

Accounts, Enforcement & Termination

Zenkai Online reserves the right, at its sole discretion, to suspend, restrict, or terminate any account that violates these Terms, our Community Guidelines, or other site policies.

If you believe an action was taken in error, you may contact Support through the Help Center or designated appeal channels, if available.

Site Maintenance, Availability & Changes

Zenkai Online may occasionally be offline for maintenance, updates, or technical issues. We do not guarantee uninterrupted uptime or that the Service will always be available.

Zenkai Online may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Service after changes means you accept the updated Terms.

Contact, Reporting & Safety Reminder

If you encounter harassment, abuse, or content that appears to violate these Terms or the law, please report it using our in-site tools or via the reporting pages:

Always use caution when sharing information online. Never share passwords, financial data, or highly personal information with other users. Zenkai staff will never ask you for your password.

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